Terms and Conditions

Welcome to OM Jewellers. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions govern your use of the OM Jewellers website. If you do not agree with any part of these terms, please do not use our website.

OM Jewellers reserves the right to modify or update these terms at any time without prior notice. Continued use of the website after changes implies acceptance of the updated terms.

2. Products and Services

  • All jewellery products displayed on the website are subject to availability.

  • Images are for representation purposes only. Actual product color, size, or finish may slightly vary due to photography, lighting, or screen resolution.

  • Product descriptions, pricing, and availability may change without notice.

3. Pricing and Payments

  • All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.

  • Prices may be subject to taxes, duties, or making charges where applicable.

  • OM Jewellers reserves the right to correct any pricing errors or inaccuracies at any time.

4. Orders and Acceptance

  • Placing an order or inquiry does not guarantee acceptance.

  • OM Jewellers reserves the right to cancel or refuse any order due to pricing errors, product unavailability, or suspicious activity.

  • Order confirmation will be communicated via phone, email, or WhatsApp where applicable.

5. Custom Jewellery Orders

  • Customized or made-to-order jewellery is created as per customer specifications.

  • Such orders cannot be cancelled, returned, or refunded once confirmed, unless otherwise agreed in writing.

  • Minor variations in design or weight may occur due to the handcrafted nature of jewellery.

6. Shipping and Delivery

  • Delivery timelines provided are estimates and may vary due to location, courier delays, or unforeseen circumstances.

  • OM Jewellers is not responsible for delays caused by third-party logistics providers.

  • Risk of loss passes to the customer upon delivery.

7. Returns and Refunds

  • Return or exchange eligibility depends on the product category and condition.

  • Customized, engraved, or special-order jewellery is non-returnable.

  • Any damage or discrepancy must be reported within 24 hours of delivery.

  • Refunds, if approved, will be processed using the original payment method.

8. Intellectual Property

All content on this website, including images, logos, designs, text, and graphics, is the intellectual property of OM Jewellers and may not be copied, reproduced, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to breach website security

  • Upload or transmit malicious code or harmful content

  • Misuse contact forms or provide false information

Violation of these terms may result in restricted access or legal action.

10. Limitation of Liability

OM Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or purchase of products.

11. Third-Party Links

Our website may contain links to external websites. OM Jewellers is not responsible for the content, policies, or practices of third-party sites.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in India.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact:

OM Jewellers
📧 Email: info@omjraipur.in
📞 Phone: 95750 70707, 98261 70707
📍 Address: Near Gokul Chandrama Mandir, Budhapara, Raipur.

Thank you for choosing OM Jewellers.